Frequently Asked Questions (FAQ)

Welcome to the Bastrop Plants FAQ! Here you’ll find answers to common questions about our products, services, and policies. If you have any further questions, feel free to contact us!

1. What types of plants do you sell?

We offer a wide variety of plants, including indoor and outdoor varieties, native Texas plants, succulents, herbs, and more. Check our catalog for the full range of available plants or stop by our physical shop at 1067 Highway 71 W Bastrop, TX 78602

2. How do I place an order?

To place an order, simply browse our online store, select your desired plants, and add them to your cart. Once you’re ready, proceed to checkout, where you’ll select in store pickup or local delivery and payment details.

3. What payment methods do you accept?

We accept various payment methods, including credit cards, debit cards, and PayPal. All transactions are secure and encrypted.

4. Do you offer shipping?

We currently do not ship plants, however, we can ship landscaping products such as Microlife.

5. What is your return policy?

If you’re not satisfied with your purchase, please refer to our Return Policy page for detailed information on returns and exchanges. We want you to be happy with your plants!

6. How can I care for my new plants?

Care instructions are provided with each plant purchase. Additionally, we offer care tips on our website to help you keep your plants thriving.

7. Do you offer local pickup?

Yes! If you’re in the Bastrop area, you can select the local pickup option at checkout. We’ll notify you when your order is ready for pickup.

8. What should I do if my plants arrive damaged?

If your plants arrive damaged, please contact us within 4 hours of delivery. We will work with you to resolve the issue promptly.

9. How can I contact customer service?

You can reach our customer service team via email at info@cgbastrop.com or by phone at 512-549-3555. You can also stop by and see us at 1067 Highway 71 West, Bastrop TX 78602. We’re here to help!